Welcome to Shop Mattress Now. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. About Us

Shop Mattress Now is an online retailer based in Houston, Texas, USA, specializing in high-quality sleep products, including:

  • Beds

  • Mattresses

  • Pillows

  • Duvets

  • Mattress Toppers

  • Mattress Protectors

  • Bedding

  • Bedroom Accessories

We proudly serve customers throughout the United States and internationally.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate and complete.

3. Products & Availability

We make every effort to ensure product descriptions, images, dimensions, specifications, and pricing are accurate.

However:

  • Product colors may vary depending on your device or monitor.

  • Availability is subject to change without notice.

  • We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices displayed on our website are shown in the applicable currency selected on the website and are subject to change without prior notice.

Although we strive for accuracy, pricing errors may occasionally occur. If an error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund if necessary.

5. Orders

When you place an order:

  • You agree that all information provided is accurate.

  • Your order is subject to acceptance and availability.

  • An order confirmation email does not constitute final acceptance of your order.

We reserve the right to refuse, cancel, or limit orders for reasons including:

  • Suspected fraud

  • Payment issues

  • Pricing errors

  • Product availability

  • Violation of these Terms

6. Payment

We accept secure payment methods offered during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the payment method.

  • Sufficient funds are available.

  • The payment information provided is accurate.

Payments are processed through trusted third-party payment providers.

7. Shipping

We ship throughout the United States and internationally.

Delivery estimates are provided for convenience only and are not guaranteed.

Shipping times may be affected by:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Public holidays

  • High shipping volumes

Please review our Shipping Policy for complete shipping information.

8. Returns & Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Certain products including opened bedding items and other hygiene-sensitive products may not be eligible for return unless defective or damaged.

9. International Orders

Customers placing international orders acknowledge that:

  • Import duties

  • Customs fees

  • VAT

  • Local taxes

  • Brokerage fees

may apply depending on the destination country.

These charges are the responsibility of the customer unless otherwise required by law.

10. Product Warranty

Some products may include a manufacturer’s warranty.

Warranty coverage varies by manufacturer and generally covers manufacturing defects only.

Damage resulting from misuse, accidents, improper installation, neglect, or normal wear and tear is generally not covered.

11. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting unauthorized access to your account.

  • All activities that occur under your account.

Please notify us immediately if you suspect unauthorized access.

12. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website security or performance.

  • Copy or reproduce website content without permission.

  • Submit false or misleading information.

13. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Graphics

  • Product images

  • Text

  • Product descriptions

  • Website design

  • Icons

  • Videos

  • Source code

  • Trademarks

is owned by or licensed to Shop Mattress Now and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or republished without prior written permission.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse those websites and are not responsible for their:

  • Content

  • Privacy practices

  • Products

  • Services

  • Security

Accessing third-party websites is at your own risk.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Shop Mattress Now shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:

  • Use of our website

  • Product purchases

  • Shipping delays

  • Technical interruptions

  • Data loss

  • Unauthorized access

Nothing in these Terms limits liability where such limitation is prohibited by law.

16. Disclaimer

Our products are provided “as available” and “as described.”

Except as required by applicable law, we make no warranties beyond those expressly stated, including implied warranties of merchantability or fitness for a particular purpose.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

18. Force Majeure

We are not responsible for delays or failures to perform caused by events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Severe weather

  • War

  • Labor disputes

  • Government actions

  • Transportation disruptions

  • Internet or utility outages

  • Pandemics

19. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Any changes become effective upon publication on this website. Continued use of the website after updates constitutes acceptance of the revised Terms.

20. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the website will be resolved in the appropriate state or federal courts located in Texas, unless applicable law requires otherwise.

21. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Shop Mattress Now
Houston, Texas, United States

Email: sales@shopmattressnow.com 

Thank You for Choosing Shop Mattress Now

We appreciate your trust in Shop Mattress Now for your bedroom and sleep essentials. Whether you’re purchasing beds, mattresses, pillows, duvets, mattress toppers, mattress protectors, or premium bedding, we are committed to providing quality products, secure shopping, fast worldwide shipping, and outstanding customer service.